Important: Some cities and states have imposed laws and restrictions concerning the possession and use of some of the products we sell on this website. (Primarily stun devices and pepper sprays, but there may also be other products we offer that have similar restrictions)
No matter how foolish we think these laws are, that prevent honest citizens from protecting themselves through non-lethal methods, they are still the law. We don't make the laws, we just have to live with them the same as everyone else.
We will not knowingly ship any products to a location where they are prohibited by law, but we cannot possibly be held responsible for knowing the latest laws in every city, of every state, in the entire country. So ultimately it is your responsibility to ascertain and obey all applicable local, state, and federal laws regarding the possession and use of any item offered by North American Security Products, LLC.
Near the bottom of this page is a list of some of the restrictions that we're aware of. However, we do not guarantee this list is 100% accurate or up to date. You should always check with your local or state authorities for the legality of these products in your area.
If you are unsure, please contact your local or state authorities.
By purchasing any of the products on this site, You the buyer agree that you have read and understand all of the following as it pertains to you...
1- You have checked with local laws and the products are legal
2- You will only use these products in a lawful manner (*see below)
3- You are authorized to use the form of payment chosen for purchase (**see below)
4- You are at least 18 years of age "Absolutely no sales to minors"
*Non lethal weapons are for self defense purposes only! It is a felony to use these products in the commission of a crime, and it may be a felony at the Local, State, and Federal level to use any of the self defense products on this site for any reason other than defending yourself or someone else against attack.
**We take credit card fraud very seriously! If you are using someone else's card illegally, you will be reported to the F.B.I.'s bureau of credit fraud and identity theft.
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Shipping:
All orders are shipped in discreet packaging (either a plain box or a standard US Mail shipping box) There are no markings on the outside of the package that indicate what is inside the package, except for the return address on the shipping label which says "North American Security Products"
All shipping costs are calculated automatically at checkout.
All orders must be prepaid including shipping. If we accidentally send you a wrong product on our mistake, or if you receive an item that is defective, we will replace it with the correct product at no cost for you, and we will refund your return shipping charges for sending the item back to us. Your return shipping charges are not refundable for non defective items.
At this time we only offer shipping within the United States. If you are going to ship these products overseas, you will need to provide us with a shipping address within the USA, and it will be your responsibility to ship the products to their final destination, and to check the legality of these products at that destination.
We generally ship all orders by US Mail. If you live at an
address where the postal service does not deliver, please let us know in the
"comments" box during your checkout, and we can ship your order with FEDEX
Important: We only ship our products 1 time.
All orders are shipped with either delivery confirmation or signature
confirmation, to be sure they arrive at their destination. We've had a small
number of packages returned to us as either unclaimed, or undeliverable to the
shipping destination.
If sent by US Mail signature confirmation, and no one is there to accept the package, the US mail will generally leave a notice for you to pick up the package at your local post office. They will only hold the package for up to 15 days before they return it to us. So if you have not received your order within 10 days, please contact us so we can determine if it's still at your local post office.
If sent by FEDEX signature confirmation, and no one is there to accept the package, FEDEX will leave a notice on your door, and will generally try to deliver it again the next day (up to 3 times) If no one is available to accept the package after 3 delivery attempts, they will return the package to us.
If we receive a package back as unclaimed or undeliverable, we will void the order.
So please be sure you use a correct shipping address, and someone is available to receive or pick up the package.
If we are unable to ship any of the products you ordered, due to them being illegal at the shipping destination... We will contact you by email, and ask if you have an alternate shipping address, where the items can legally be shipped.
We will attempt to contact you up to 3 times. If we do not receive a reply back, with an alternate shipping address the order will be voided, and your purchase will be refunded back to the credit card used for the purchase.
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Returns and Refunds:
We will gladly accept any returned merchandise for a full exchange of the same item, or a refund, in accordance with our return policies. Providing that the returned item is sent back in its original package and that all included items which were in the original package are also included.
The item must not show any signs of damage caused by misuse or abuse in any way or we will be forced to not accept the item back for an exchange or refund. Non defective items are subject to a standard 15% restocking fee.
Pepper sprays can only be returned if they are still in their original unopened package, unless they are defective, in which case we will immediately replace it for a non defective one.
In case of returning goods, please send us an email with your name, order number, product name, and the problem you have with the product. We are not accepting any returns without this information.
If you return an item that is defective, or one that you did not order, we will reimburse you for your return shipping costs and reship the correct item at no cost to you. If the item is not defective, you are responsible for your own return shipping charges. To view our complete return policy click here
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STATES WHERE STUN GUNS ARE RESTRICTED:
We will not ship stun guns to these states.
INDIANA
HAWAII
MASSACHUSETTS
MICHIGAN
NEW JERSEY
NEW YORK
RHODE ISLAND
WISCONSIN
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CITIES WHERE STUN GUNS ARE RESTRICTED:
We will not ship stun guns to these locations.
ANNAPOLIS, MD
BALTIMORE, MD
BALTIMORE COUNTY, MD
CHICAGO, IL
DENSION / CRAWFORD COUNTY, IA *According to Sheriff Tom
Hogan*
DISTRICT OF COLUMBIA
PHILADELPHIA, PA
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Pepper spray & Mace cannot be shipped to New York or Massachusetts.
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Telescopic Steel Batons cannot be shipped to California
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Blowguns cannot be shipped to California or Massachusetts
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