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We're always happy to get feedback from you... Good or Bad Positive feedback gives us a warm fuzzy feeling, and it let's us know that we're doing the right thing... Negative feedback let's us know how we can improve ourselves and become even better at what we do
Even though it goes against traditional
marketing gospel, we don't ask for customer testimonials... We only put these here to set your mind at ease, and to reassure you that when you buy from us, you're dealing with an honest company...
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...I expected to wait 2 to 3 weeks for my order and was very excited when it got here in only 10 days...Thank you, Joanne D. - Burlington, VT.
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...when you told me that my large spray was on backorder, I didn't expect you to send me a free pepper spray for my inconvenience. I am very pleased with the way you... Lori W. - New Orleans, LA. |
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Steven, Thank you so much for all the help. I hope I didn't drive you too crazy with all of my questions, They may have seemed a little silly to you, but you really helped me out with your patience and your honest answers. Thanks, Jennifer...P.S. I already told some of my friends about your website. - Jennifer B. - Nashua, NH. |
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Hey Steve, I got it today, as you promised! Absolutely the best support from anyone. It would have been impossible, especially during this ongoing holiday season. But you followed it up so thoroughly - thanks a lot for the personal touch. Would love to do business with you again soon! Have a great New Year's eve. - Sanjaya M. - Gilbert, AZ. |
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I do agree with your statement concerning lawmakers, the reality of crime and wanting to protect myself. Keep up the good work. - Gloria |
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Thank you for the informative emails. Some of them are quite educational. Please keep me on your mailing list and continue to send me anything you think might be useful. - Al |
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Steve, I just got the runt stun gun
today and there's a small problem. Thanks, Roger ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger, Our return policy is pretty simple. If you don't feel comfortable carrying and using the stun gun, then it won't do you any good to own it. Just ship it back to us with the original packaging, and we'll replace it for one that you will feel confident in carrying. Give me a
call, and I'll give you the details on returning it. Yours in safety, Steve / NASP ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Steve, This new stun gun is perfect. It fits nicely in my hand. I wasn't sure about contacting you because I didn't think you would really exchange it. You really lived up to your promise. I have no problem telling all of my friends to do business with you. Thanks again, Roger
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